Return Policy

Thank you for shopping with Brothers Enterprises. We value your trust and strive to provide high-quality mobile accessories. Please read our return policy carefully before making a purchase.

1. Return Eligibility

We accept returns under the following conditions:

• The product must be returned within 3 days of purchase or delivery.

• The item must be unused, undamaged, and in its original packaging.

• Original invoice or proof of purchase is required.

• Accessories, cables, and electronic items must not show signs of physical damage, water damage, or misuse.

Products that do not meet these conditions will not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return:

• Products damaged due to improper use

• Physically broken or burnt items

• Items without original packaging

• Discounted or clearance sale items

3. Warranty & Replacement

Some products come with a warranty or replacement guarantee (as mentioned in the product description).

• Warranty covers only manufacturing defects.

• Physical damage, water damage, or power surge damage is not covered.

• Customers must bring the product with invoice for warranty claims.

• Replacement will be provided after proper inspection.

4. Contact Us

If you have any questions regarding returns or warranty claims, please contact us:

📍 Brothers Enterprises

2nd Floor, Megha Market, Narayanghat, Chitwan, Nepal

📞 Contact / WhatsApp: 9801337782

Brothers Enterprises reserves the right to update or modify this policy at any time without prior notice.